Whether you’re considering your first trip to a beauty salon or you’re a seasoned regular we hope you find this section useful.

Please see below some frequently asked questions. If you would like more detail than our answers provided or something you’d like to know about isn’t covered below, please fill in our online form or send an email to our Specialist Therapist.

If you have any questions that are not answered below, or have any queries relating to any of our products or services, please do not hesitate to contact us and one of our team will be on hand to help.


How long does my hair need to be before I can get waxed?

We recommend hairs are at least 1/2cm long for best results.

How long will waxing last?

This really depends on your own hair growth. In most cases, a waxing will last between 4 and 6 weeks. Continued waxing encourages slower, sparser regrowth.

Is there anything I should avoid or know before I wax?

Please avoid sunlight or sunbeds 24 hours prior to waxing. Accutane, Coumadin or other blood thinners, alpha-hydroxy acids, Retin-A, glycolic acids, hydroquinone, topical cortisone, and some antidepressants can aggravate waxing. It is not recommended that you wax after receiving microdermabrasion, laser resurfacing, a peel, or surgical removal of any growth in the area to be waxed. Please call us for a consultation prior to scheduling your waxing session if you are using any of these products or have recently received any of the procedures listed above.

Is there anything I should do or avoid after I wax?

Keep the waxed area clean, and avoid heat and friction during the next 24-48 hours. This means:

  • No hot baths or showers (cool to lukewarm water only).
  • No saunas, hot tubs or steam treatments.
  • No tanning (sunbathing, sunbeds or fake tans).
  • No sport, gym work or other exercise.
  • Avoid scratching or touching the treated area with unwashed hands.
  • Wear clean, loose fitting clothes.
  • Avoid swimming in chlorinated pools.
  • Do not apply deodorants, body sprays, powders, lotions or other products to the area, other than those recommended by your therapist.

To soothe and protect the skin, we recommended Australian Bodycare Hand and Body Lotion is applied to the waxed area regularly for 3 days following your treatment. This is available to purchase in-salon. Always wash your hands before applying any product.

Is waxing painful?

We’re not going to tell you that it’s the most pleasant treatment we offer, but it usually isn’t as bad as it sounds. We have found that two things determine a less painful experience from a more painful one: product and proper technique. Absolute uses the finest waxes on the market and we provide advanced wax training for all of our therapists in proper technique to ensure you get the best results with minimal discomfort.

Every time I wax it seems like I get really bad in-grown hairs. Is there anything that I can do about this?

Yes there is. First, we recommend that you exfoliate the area daily, two days after your waxing, with a loofah, body brush or our Dermalogica Ultimate Buffing Cloth. This helps to remove dry skin that can block pores and lead to in-grown hairs. Secondly, we do recommend our best selling No Bump Rx that can reduce or eliminate in-grown hairs by shrinking the pore and forcing the hair to grow upward. Also moisturise the area every day, which will keep the skin supple and help new hairs to grow through normally.

What’s the difference between a traditional bikini, high bikini, Brazilian and a Hollywood?

A traditional bikini follows your pant line. A high or extended bikini is high sides, top and underneath. A Brazilian is everything off, but leaving a small strip at the top. A Hollywood is everything off. However every client is different, so please tell your therapist what you are looking for.

Do I have to get naked for a bikini wax?

For traditional and high bikini waxing, no. Although you can keep them on for Brazilian and Hollywood, it’s best to wear an old thong, or we provide disposable pants if you prefer. If you’re quite happy to remove your underwear that’s fine too and this helps us get the best wax. Advanced waxing is a speciality at Absolute and we do lots of these types of waxes and we’ve seen it all before!


What is eyelash tinting and why would I want eyelash tint?

Eyelash tinting uses a very mild peroxide to dye your eyelashes a darker colour, giving the illusion of thicker, longer lashes without the need to wear mascara! Imagine a mascara that lasts 4-5 weeks without smudging! You can also have eyebrows done too, which gives great definition to your shape. Eyelash tinting is great for a holiday because you don’t need to worry about streaking mascara and the treatment will last your entire holiday and beyond! If you have never had the treatment before, you will need a patch test in advance to check that you are not allergic to the dye, but this can be done free of charge at the salon.


What should I do to prepare for my tanning treatment?

Exfoliate your body concentrating on knees, elbow, feet and any areas of dry skin. This helps to make the tan go on evenly and last longer. We recommend He-Shi Exfoliating Bodywash, available in-salon.

What should I wear for a tanning treatment?

We recommend wearing loose, dark clothing when visiting for a tanning, as you don’t want clothes to rub after the treatment and rub your newly applied tan off! When you arrive for the treatment, you are welcome to use a pair of our disposable knickers or briefs to wear during the treatment. We recommend that ladies do not put their bra back on after a treatment to ensure that you don’t end up with strap lines.

How long should I leave before I shower after a tanning treatment?

It is best to leave a minimum of 5 to 7 hours before showering, but overnight is best. Some surface bronzer will wash off on the first shower. After this He-Shi will not wash off.

Will I look like I’ve been tango-ed?

No, certainly not! He-Shi works with your own skin tone to give a lovely natural, sun kissed look.


Do I have to take all of my clothes off for a massage treatment?

When you arrive for your treatment, you will be shown into the treatment room where your massage is to take place, and you’re left to remove your clothes. You should leave your briefs on, and if you are having a back, neck and shoulder massage, there is no need to take your lower-half clothing off, but we do find it is a more comfortable feeling if you take all of your clothes off apart from your briefs/knickers. You will be covered in towels for the treatment and the therapist will move the towels during the treatment in order to work on different areas of the body. Ladies should remove their bra when having a massage so that it does not get in the way during the treatment. Your therapist will cover you in towels throughout the treatment.


Facials are just a pampering luxury?

EVERYBODY should have a facial at least once a season. Deep cleansing, exfoliating and balancing the skin’s pH are essential for healthy skin, correcting and preventing problems and premature aging.

What are the benefits of facial?

When received regularly, facial can result in noticeable improvements to skin tone, texture and appearance. A facial can also restore the skin’s normal balance of oil and pH. Additional results may include: heightened skin softness and pliancy, increased circulation of blood to the face and an overall soothing of the spirit. An added bonus, most people find receiving a professional facial to be exceptionally relaxing and enjoyable.

Only a dermatologist or plastic surgeon can help me with my problem skin?

Got oily, sun-damaged, hyper-pigmented, sensitive, dry, or post-operative skin? A facial series is a must for you. It can complement what you are doing with your dermatologist or help your skin recover from the trauma of surgery. Remember, one facial is not a magic bullet. Persistence and good home care is necessary to turn a problem around.

Can I receive a facial if my skin has some blemishes?

The purpose of a facial is to help correct and preserve the health of the skin — it isn’t expected that your skin will be perfect or blemish-free. If you are experiencing problems, we suggest you choose a Dermalogica Skin Treatment. The therapist can tailor the treatment to your skin’s needs and we have a wide range of MediBac products to get your skin in tip-top condition. Men don’t get or need facials. They do too! Men’s skin is special. Take care of it with targeted facials and products just for him.


Where can I park?

Leys Park car park is situated on Leys Park Road is free and just two minutes walk from the salon.

Don’t know what treatments to pick?

Give us a call! Our receptionists are happy to advise you and help you pick the treatments most suited to your needs.

I have a medical condition, am I ok to have treatments done?

This really depends on the medical condition and what treatment you require. Some treatments may be contra-indicated due to medical conditions and medication. Please advise therapist/reception prior to booking your appointment.

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